Supplemental Material, sj-pdf-1-jsr-10.1177_10946705211012474 - Consumers on the Job: Contextualization Crafting in Expert Services

Azzari, Courtney Nations; Anderson, Laurel; Mende, Martin; Jefferies, Josephine Go; Downey, Hilary; Ostrom, Amy L.; Spanjol, Jelena

doi:10.25384/SAGE.14565234.v1

sj-pdf-1-jsr-10.1177_10946705211012474.pdf (123.69 kB)

Supplemental Material, sj-pdf-1-jsr-10.1177_10946705211012474 - Consumers on the Job: Contextualization Crafting in Expert Services

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posted on 2021-05-10, 12:14 authored by Courtney Nations Azzari, Laurel Anderson, Martin Mende, Josephine Go Jefferies, Hilary Downey, Amy L. Ostrom, Jelena Spanjol

Supplemental Material, sj-pdf-1-jsr-10.1177_10946705211012474 for Consumers on the Job: Contextualization Crafting in Expert Services by Courtney Nations Azzari, Laurel Anderson, Martin Mende, Josephine Go Jefferies, Hilary Downey, Amy L. Ostrom and Jelena Spanjol in Journal of Service Research

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expert services customer work contextualization customer journey transformative service research

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Supplemental Material, sj-pdf-1-jsr-10.1177_10946705211012474 - Consumers on the Job: Contextualization Crafting in Expert Services

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