Supplemental Material, RESUBMISSION_SUPPLEMENTARY_ONLINE_MATERIAL_2020_final_Sept_14 - Replaced by a Robot: Service Implications in the Age of the Machine

Supplemental Material, RESUBMISSION_SUPPLEMENTARY_ONLINE_MATERIAL_2020_final_Sept_14 for Replaced by a Robot: Service Implications in the Age of the Machine by Fraser McLeay, Victoria Sophie Osburg, Vignesh Yoganathan and Anthony Patterson in Journal of Service Research