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Supplemental Material, New_insights_into_how_robots_will_change_frontline_services - Replaced by a Robot: Service Implications in the Age of the Machine

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posted on 30.06.2020, 12:07 by Fraser McLeay, Victoria Sophie Osburg, Vignesh Yoganathan, Anthony Patterson

Supplemental Material, New_insights_into_how_robots_will_change_frontline_services for Replaced by a Robot: Service Implications in the Age of the Machine by Fraser McLeay, Victoria Sophie Osburg, Vignesh Yoganathan and Anthony Patterson in Journal of Service Research

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