Executive_Summary#1.3.pdf (109.42 kB)
Supplemental Material, Executive_Summary#1.3 - Customer Ethnic Bias in Service Encounters
journal contribution
posted on 2019-10-01, 12:09 authored by Marc Linzmajer, Simon Brach, Gianfranco Walsh, Tillmann WagnerSupplemental Material, Executive_Summary#1.3 for Customer Ethnic Bias in Service Encounters by Marc Linzmajer, Simon Brach, Gianfranco Walsh and Tillmann Wagner in Journal of Service Research