BPCQ-18-075.R3-Decock-Appendices-Queries_FInal_Editors_Corrections.pdf (726.57 kB)
BPCQ-18-075.R3-Decock-Appendices-Queries_FInal_Editors_Corrections – Supplemental material for Interpersonal Strategies in E-Complaint Refusals: Textbook Advice Versus Actual Situated Practice
journal contribution
posted on 2020-02-25, 13:07 authored by Sofie Decock, Bernard De Clerck, Rebecca Van HerckSupplemental material, BPCQ-18-075.R3-Decock-Appendices-Queries_FInal_Editors_Corrections for Interpersonal Strategies in E-Complaint Refusals: Textbook Advice Versus Actual Situated Practice by Sofie Decock, Bernard De Clerck and Rebecca Van Herck in Business and Professional Communication Quarterly
