JSR-17-299.R4_-_Executive_Summary.docx (15.08 kB)
Supplemental Material, JSR-17-299.R4_-_Executive_Summary - Mix&Match: A Resource-Based Complaint Recovery Framework for Tangible Compensation
Version 2 2020-08-03, 14:06
Version 1 2020-01-23, 13:07
journal contribution
posted on 2020-08-03, 14:06 authored by Stanislav Stakhovych, Ali TamaddoniSupplemental Material, JSR-17-299.R4_-_Executive_Summary for Mix&Match: A Resource-Based Complaint Recovery Framework for Tangible Compensation by Stanislav Stakhovych and Ali Tamaddoni in Journal of Service Research