Supplemental Material, Executive_summary - Deck the Halls With Boughs of Holly to
            Soften Evaluations of Service Failure

Newton, Joshua D.; Wong, Jimmy; Casidy, Riza

doi:10.25384/SAGE.7159694.v1

Executive_summary.pdf (196.48 kB)

Supplemental Material, Executive_summary - Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure

journal contribution

posted on 2018-02-25, 12:00 authored by Joshua D. Newton, Jimmy Wong, Riza Casidy

Supplemental Material, Executive_summary for Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure by Joshua D. Newton, Jimmy Wong, and Riza Casidy in Journal of Service Research

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service failure satisfaction religion forgiveness interactional justice

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