Executive_Summary(menguc_et_al.).docx (15.95 kB)
Supplemental Material, Executive_Summary(menguc_et_al.) - Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
journal contribution
posted on 2020-01-11, 13:06 authored by Bulent Menguc, Seigyoung Auh, Fatima WangSupplemental Material, Executive_Summary(menguc_et_al.) for Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions by Bulent Menguc, Seigyoung Auh and Fatima Wang in Journal of Service Research