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Supplemental Material, Executive_Summary(menguc_et_al.) - Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions

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posted on 2020-01-11, 13:06 authored by Bulent Menguc, Seigyoung Auh, Fatima Wang

Supplemental Material, Executive_Summary(menguc_et_al.) for Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions by Bulent Menguc, Seigyoung Auh and Fatima Wang in Journal of Service Research

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