Excecutive_summary.pdf (107.76 kB)
Supplemental Material, Excecutive_summary - Customer Equity Drivers, Customer Experience Quality, and Customer Profitability in Banking Services: The Moderating Role of Social Influence
journal contribution
posted on 2019-06-13, 12:00 authored by Lily (Xuehui) Gao, Iguácel Melero-Polo, F. Javier SeseSupplemental Material, Excecutive_summary for Customer Equity Drivers, Customer Experience Quality, and Customer Profitability in Banking Services: The Moderating Role of Social Influence by Lily (Xuehui) Gao, Iguácel Melero-Polo and F. Javier Sese in Journal of Service Research
