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Supplemental Material, EXECUTIVE_SUMMARY_JSR-15-334.R3 - The Effect of a Service Provider’s Competitive Market Position on Churn Among Flat-Rate Customers

2018-01-24T12:00:00Z (GMT) by Sabine Moser Jan H. Schumann Florian von Wangenheim Fabian Uhrich Felix Frank

Supplemental Material, EXECUTIVE_SUMMARY_JSR-15-334.R3 for The Effect of a Service Provider’s Competitive Market Position on Churn Among Flat-Rate Customers by Sabine Moser, Jan H. Schumann, Florian von Wangenheim, Fabian Uhrich, and Felix Frank in Journal of Service Research

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