ASI-18-023.R2_Executive_Summary_final.pdf (407.52 kB)
Supplemental Material, ASI-18-023.R2_Executive_Summary_final - Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?
journal contribution
posted on 2019-10-02, 12:06 authored by Li Xiao, V. KumarSupplemental Material, ASI-18-023.R2_Executive_Summary_final for Robotics for Customer Service: A Useful Complement or an Ultimate Substitute? by Li Xiao and V. Kumar in Journal of Service Research