%0 Journal Article %A van der Borgh, Michel %A de Jong, Ad %A Nijssen, Edwin J. %D 2019 %T Supplemental Material, 5_Balancing_Executive_summary_Final_(1) - Balancing Frontliners’ Customer- and Coworker-Directed Behaviors When Serving Business Customers %U https://sage.figshare.com/articles/journal_contribution/Supplemental_Material_5_Balancing_Executive_summary_Final_1_-_Balancing_Frontliners_Customer-_and_Coworker-Directed_Behaviors_When_Serving_Business_Customers/7868123 %R 10.25384/SAGE.7868123.v1 %2 https://sage.figshare.com/ndownloader/files/14652050 %K product-service solutions %K frontline employees %K customer-directed behaviors %K coworker-directed behaviors %K role balance theory %X

Supplemental Material, 5_Balancing_Executive_summary_Final_(1) for Balancing Frontliners’ Customer- and Coworker-Directed Behaviors When Serving Business Customers by Michel van der Borgh, Ad de Jong, and Edwin J. Nijssen in Journal of Service Research

%I SAGE Journals