Supplemental Material, Executive_summary - Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure NewtonJoshua D. WongJimmy CasidyRiza 2018 <p>Supplemental Material, Executive_summary for Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure by Joshua D. Newton, Jimmy Wong, and Riza Casidy in Journal of Service Research</p>