Menguc, Bulent Auh, Seigyoung Wang, Fatima Supplemental Material, Executive_Summary(menguc_et_al.) - Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions <p>Supplemental Material, Executive_Summary(menguc_et_al.) for Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions by Bulent Menguc, Seigyoung Auh and Fatima Wang in Journal of Service Research</p> customer participation;customer participation variation;customer participation quality;burnout;customer service 2020-01-11
    https://sage.figshare.com/articles/journal_contribution/Supplemental_Material_Executive_Summary_menguc_et_al_-_Customer_Participation_Variation_and_Its_Impact_on_Customer_Service_Performance_Underlying_Process_and_Boundary_Conditions/11575659
10.25384/SAGE.11575659.v1